“The Best Instruments Deserve the Best Quality Service“

Our main goal in our service processes; to provide optimum performance and longer lifetime for your instruments. With our Shimadzu Authorized Service team, we provide support tailored to your service requests and needs.

Trustworthy

The trust we have given to our customers since the first day of our establishment is the most valuable element of our business for us. We guarantee our service, maintenance and validation services with the contracts we make. We continue to provide reliable service with our Shimadzu service team, who are experts in their field.

Professional

Our Shimadzu Service employees who are experts in their field; provides the highest level of professional service in instrument maintenance, repair and validation processes. Our Competent Service team offers accurate and effective solutions to your needs. Fault detection and elimination are carried out by our well-trained service engineers with high technical competence in instruments. Our expert service team; In maintenance, repair and validation processes, we also keep the performance of the instruments at the maximum by constantly monitoring the maintenance and validation processes that we apply regularly. With the wide range of spare parts we have in stock, we immediately intervene in the systems that fail and ensure that the instruments are actively working again in a very short time.

Accessible and Fast Support

We deliver our Shimadzu authorized Service, which we provide to all cities of Turkey and Azerbaijan, to our customers in the fastest way through our teams in our regional offices. With our interactive working principle, our primary goal is to serve you as soon as you need it. Thanks to our service staff of more than 60 and our wide service network, we can easily deliver our authorized service to all our customers. Thanks to our large inventory of spare parts in stock, we provide very fast support to instruments that fail. Thus, we can activate the instruments again in a very short time.

Original

Original instrument parts are used in all our service processes. Use of original parts in instrument maintenance and repair processes; instrument life is critical to its performance and value. Original parts are used in all processes to ensure that your instrument has a long life, high performance and efficiency. Thus, we also contribute to the protection of the value of your instrument. Our Shimadzu Authorized Service team provides service with a wide range of original parts.

Field Analysis

Before instrument installations, the area where the instrument will be installed is analyzed by our experts. A user-friendly work environment is provided to the users by positioning the instrument at the most suitable point in the analyzed area.

Eco-Friendly

Regular monitoring of the maintenance and repair processes of the instruments extends the life of the instrument and minimizes the frequency of part replacement. Thus, an environmentally friendly practice is followed by ensuring resource efficiency.

Why are Maintenance and Repair Processes Important?

With the periodic maintenance and repair processes we provide, we make a great contribution to our customers in terms of the life, performance and costs of their instruments. The maintenance and repair processes of your instruments are followed with the assurance of our Shimadzu Authorized Service team.

Extends Instrument Life

A separate lifetime planning is made for each instrument. We consider all equipment and products that extend the life of the instruments according to their own life cycle stages. This plan aims to manage equipment products and product service offerings at different stages.

Ensures Maximum Instrument Performance

There are no fluctuations in the performance of the instruments whose maintenance and repair are carried out at regular intervals. In this way, the instrument shows a stable acceleration at the highest efficiency.

Maintenance Costs Are Taken Under Control

Periodic maintenance and repair processes prevent possible major malfunctions that may occur in the instrument in the future. Periodic maintenance processes, which are a kind of preventive measure, provide companies with great savings in terms of costs.